At Limber LifeEasy LLC, we are committed to customer satisfaction. If you are not completely satisfied with your purchase, we offer the following refund policy to ensure a pleasant and hassle-free shopping experience.
- Refund Request Timeframe
We offer a 30-day refund request period from the date you receive your order. If you wish to return the item, please submit your refund request within 30 days of receiving the item. - Return Conditions
Products must be unused, unwashed, and have all original labels and packaging affixed.
Returned products should include all accessories, instructions, and other accompanying items.
Due to personal hygiene reasons, some products are not eligible for a refund unless there is a quality issue.
- How to Request a Refund
To request a refund, please follow these steps:
Contact our customer support team via email ([email protected]) and provide your order number and the reason for the return.
We will provide you with a return address and further guidance.
- Refund Processing
Once we receive your returned product and confirm that it meets the refund conditions, we will process your refund within 5 business days. Refunds will be returned to your account via the original payment method. Processing time may vary depending on the bank or payment provider. - Shipping Costs
All return shipping costs will be borne by the customer, unless the return is due to a product quality issue. We recommend using a trackable mail service to ensure we can confirm the return of your package. - Questions and Concerns
If you have any questions about the refund process, please feel free to contact our customer support team. We are happy to assist you.
Thank you for choosing Limber LifeEasy LLC. Your satisfaction is our greatest pursuit!